Disabled passengers ‘treated unacceptably’ at four UK airports

London Heathrow, the UK’s busiest airport, was one of 26 classified as “good” or “very good” this year. It was among four rated “poor” last year.

Disability charities welcomed the improvements made in recent months but expressed concern that several of the largest airports were continuing to fail on accessibility.

Last year the BBC’s security correspondent, Frank Gardner, was left on an easyJet flight after all other passengers had disembarked and special assistance staff failed to turn up at Gatwick airport. More